Suitable and easy maintenance of hard surface materials is just as important as your original decision to purchase and have installed your choice of tiles.

You are obviously expecting long term performance and pleasing appearance.

Your aim should be to:

  • Keep your tiles and stone surfaces clean and maintain a pleasing and hygienic condition.
  • Maintain the surface to retain the initial surface performance attributes.
  • Remedy any potential situation that may permanently damage the surface if tiles or stone installation.

General Information:

Glazed Surface -  generally fully glazed tiles are easier to clean than unglazed products, depending on the water absorption of the unglazed products.

Unglazed Products -  the lower the level of water absorption, the easier it is to clean.

Age of the Product - cleaning a worn surface becomes more difficult.

Slip Resistance - slip resistant surfaces are developed for a purpose, but cleaning of the surface is usually more difficult.

Stone Tiles - higher polished surfaces are easier to clean.

Initial Cleaning following Installation

Obviously, the initial cleaning operation will require a more concerted effort as there will always be a bit of grout haze present. (The installer should not leave any adhesive or grout residue on the tile surface).
The major portion of these contaminates will be able to be removed using normally available household cleaning agents with perhaps the necessity to use scrapers / scouring pads in hard to reach positions.
Use non-metallic type scourers only as metal may leave metallic marks.

Care must be taken with gold, silver, platinum type finishes as they are relatively soft and do require particular care.

Some hand made, partially glazed or lower fired items such as spotters, listelli, etc.
may need care so as not to affect the surface.

Do not use abrasive cleaners, scouring pads ect. on these products.

In all cases of treatment with cleaning materials, follow up with a thorough water washing.

The majority of floor tile contaminates are due to foot born traffic. Effective door mats do keep most contaminates atthe doors 

Grout and Joint Cleaning

All internal corners, tiling edges, grout lines and movement joints from time to time will require some extra attention so as to ensure that no build up of contaminates occur. These areas may require specific cleaning with cleaners and scourers to return them to their original appearance.

Mould or discolouration is basically the result of lack of removal of soap, shampoo and other contaminates left in corners that dry and build up.

If this occurs, scouring the area will be necessary even scraping off these items out of corners may be required.

Also, always follow the manufacturers instructions for cleaning as they may have special instructions for cleaning.

Tiles and similar finishes require regular cleaning so that contaminates do not build up.
They are ideal finishes but they do not clean themselves.

Some Tile Merchants do not sock tile cleaning products.


Disclaimer: This information is to be used as a guide only and should not be taken to constitute professional advice or a formal recommendation and we exclude all representations and warranties in relation to the content. All consumers should seek professional advice through their local Australian Tile Council member merchant for their specific and individual application.

National Members